By Tom Wellige on Mittwoch, 4. Januar 2012 13:30
This is a test posting. Please ignore it.
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By Tom Wellige on Dienstag, 13. Dezember 2011 10:04
More than 25 years ago I was struggeling with an old SHARP MZ80-K computer to teach myself assembly language and to start tiny automation projects using its parallel port. 
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By Martin on 06.12.2011 20:57
Recently I was wondering why my iMac is showing a Guest account on the login screen:
I’m pretty sure that I’ve disabled it and indeed when I checked it still was. And even more weird, it’s not possible to enable it. Why is that? Even as a fairly new Mac user I know that Apple usually is looking after details and tries to be perfect. The riddle is easily solved. The checkbox for enabling the guest account has a tooltip stating
 ... Read More » |
By Martin on 12.11.2011 11:17
Swyx started building a native SwyxIt! Mobile App for Apple’s iPhone. We’re used to be a pure Windows company. There are rumors that there was a Mac hidden in Marketing somewhere, but except a short side trip into the Linux world many years ago, Swyx Development was all PCs. Read More » |
By mirjam.baumberger on 12/08/2011 12:07 a.m.
 Dear Swyx Users
Once you've experienced the liberty of a Bluetooth headset on your mobile, it's hard to go back to talking while holding your smart phone. Why should it be any different with your desk phone or SwyxIt? With a Jabra GO™ 6400 Series and Jabra Pro 9400 Series headset, you can always enjoy the freedom of having your hands free regardless of which phone you use.
Equipped with a SmartSetup wizard, the touch screen helps you connect phones and choose preferences to get started. Once you're up and running, it's colorful icons and intuitive menu system make call-handling... Read More » |
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By Tom Wellige on Freitag, 15. Juli 2011 10:05
Es ist mal wieder Freitag…  
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By Tom Wellige on Dienstag, 5. Juli 2011 09:58
As promised at the Swyx Technology Conference 2011 (21.06.2011) Swyx is releasing one of the many breakout sessions to the internet. I am still unhappy with all the tools I have found so far to show the video and the presenation synchronized simultaneously. There are a couple of tools arround (with very nice features I have to admit), but they all come with uncaculateable costs. To not let you wait any longer you will find below the video and the presentation mixed together als QuickTime (mp4) movie, as also the presentation (ppt, pptx) itself. Read More » |
By Martin on 25.06.2011 21:03
Windows PowerShell is secure by default. It won’t execute a script when you double-click it. It won’t even run scripts per default when you told it to. You should understand this aspect of PowerShell’s security because it might bite you when you’re not expecting it  Read More » |
By Tom Wellige on Samstag, 25. Juni 2011 10:50
I have to admit it: sometimes I really hate DotNetNuke, the content management system behind Swyx Forum. Why? Read More » |
By Martin on 24.06.2011 21:47
To connect to the server with SwyxWare’s PowerShell module, use use connect-ippbx. It allows to either use your current Windows account or a SwyxWare username and password. When using the latter variant you typically use get-credential to prompt for user name and password. get-credential is a PowerShell cmdlet using the standard Windows credential dialog. We decided to use a credential object for connect-ippbx, because this prevents having the password as normal string parameter, visible in the shell and as clear text string in Powershell memory. Get-credential uses a .NET SecureString which is much safer. However, if your SwyxWare username contains a comma, get-credential doesn’t work, because Windows does not allow comma in user names. Here’s a workaround: Read More » |
By Martin on 24.06.2011 15:00
For my PowerShell session at Swyx Technology Conference I prepared an additional demo. I didn’t show it, because there was no time and most of the audience had little experience with PowerShell anyway. This demo uses the APIs described in the SwyxIt! Client SDK to consume events from SwyxIt! and uses that to display state changes of every speed dial key the current user has configured. Read More » |
By mirjam.baumberger on 24/06/2011 4:41 a.m.
Dear Swyx Users
With SwyxWare 2011 I can set my phone status to "DO NOT DISTURB" and all my co-workers are automatically updated with my DND status. This is a useful feature for many users and managers and we have been asked about this features a lot in the past. Good news is, it's now available :-) I have created this Callrouting Script which routes incoming calls to my extension based on my user status: Speaking, Logged Off, Free, Away or DND. It is simply a modification of the popular Advanced... Read More » |
By morten.rokosz on Tue, 21 Jun 2011 08:17:12 GMT
09:11 – Good morning. People are starting to show up at the Swyx Technology Conference. We will try at our best to cover the most important information revealed during this first STC from Dortmund. Stay tuned to this blog post and make sure to update your browser window from time to time.
Please note that pictures are taken with a mobile phone at the moment. There might be higher quality photos available later.
 
... Read More » |
By mirjam.baumberger on 20/05/2011 5:15 a.m.
Dear Swyx Users
Did you know that the SwyxIt! soft-phone allows you to set a “wrap up timer” ?
If you are asking yourself now what exactly is a “wrap-up timer”, here the answer: The “wrap up timer” prevents further calls from coming through, therefore letting the you complete additional tasks related to the previous call without being disturbed.
This is how you configure the “wrap up timer” per line key:
1. Click with the right mouse button on the selected Line button and select “Properties” ... Read More » |
By mirjam.baumberger on 13/05/2011 12:02 a.m.
Dear Swyx Users
Swyx latest version, ‘SwyxWare 2011’ is now available. SwyxWare 2011 is designed to optimise business processes, improve availability and increase productivity. The new version boasts extended functionality such as rich presence, voice data encryption and HD sound quality for both audio and video telephony.
Today a short introduction in Rich Presence: Colleagues can simply see via their SwyxIt! soft-phone whether someone is ‘away’, ‘busy’ or ‘on holiday’. By updating information... Read More » |
By Martin on 22.03.2011 14:44
SwyxWare 2011 will ship with updated SwyxIt! skins which properly show the new speed dial key states “Away” and “Do not disturb”. If you have own customized skins you might want to continue using them. Supporting the new state requires every speed dial key on the skin to be edited to define the images to show for the new states. I’ve build a small PowerShell script to help. Read More » |
By Martin on 16.03.2011 09:26
The latest ASCOM IP Dect firmware (4.1.x) allows to provide a central phonebook by importing a csv file. With SwyxWare 2011 and the IpPbx Powershell Module it’s possible to automate the upload so that you could keep the IP DECT phonebook up-to-date. Read More » |
By mirjam.baumberger on 25/02/2011 5:28 a.m.
Dear Swyx Users
Did you know that you can Intercom to a colleague’s phone directly?
This way you can pass on a message to your co-worker and he does not have to pickup the phones handset. This means a call will be immediately established. In the case of Swyx Phone the telephone speaker is activated and in the case of SwyxIt! the PC speakers are activated and the caller can immediately give his message. Option: A
Option: B
One can setup a... Read More » |
By mirjam.baumberger on 28/01/2011 1:28 a.m.
Dear Swyx Users
Did you know that one can integrated Mac users to your Swxy Server?
And not only that, these Mac users can now even receive status information off the other Swyx members ( Speaking, Available, Logged Off).
Bria 3 is a CounterPath soft-phone based for Windows and Mac and comes with a flexible user interface. Once the software is installed you’ll have to configure the Swyx SIP User account and Web phonebook: 1. Go to Bria menu Preferences.. and click on Account. Here you enter Swyx SIP user credentials
... Read More » |
By Tom Wellige on Donnerstag, 6. Januar 2011 15:47
Once in a while it happens that I need my call routing script to be able to play announcements in different languages, depending on the caller’s location. With this article series I want to provide some best practice for how to handle such requirements. Part 1 will deal with own announcements (self recorded), Part 2 which will follow soon will deal with system announcements (being provided by SwyxWare, like dates, times or numbers). Read More » |
By Martin on 13.12.2010 00:31
Some already noticed. There will be a Windows PowerShell module for SwyxWare v8.0. I want to explain how it came to be, what's the status is and where we're heading. Read More » |
By Tom Wellige on Freitag, 10. Dezember 2010 17:19
In 1901 divers found an ancient sort of computer in a old ship wreck near the Greek island of Antikythera. This device is since then called the Antikythera mechanism. In 2006 the mechanism was x-rayed and it functionality was revealed. Now Andrew Carol, a software developer working for Apple, rebuild the mechanism out of 1.500 Lego bricks, including 110 spur gears. Read More » |
By Tom Wellige on Donnerstag, 9. Dezember 2010 17:07
Today I just want to share some nice websites with you being provided by the University of Nottingham. Read More » |
By Martin on 11.11.2010 13:48
If your regularly buy new SwyxPhones for your SwyxWare you might need to update SwyxWare’s SwyxPhone whitelist in order to use the new phones without buying a SwyxPhone license. It’s possible to do this automatically using the following Windows Powershell Script:
$url = "ftp://ftp.swyx.com/pub/phonewhitelist/phonewhitelist.msi" $msi = join-path $env:temp "Phonewhitelist.msi" if (test-path -PathType leaf $msi) { remove-item -force -Path $msi } $webClient = new-object "System.Net.WebClient" $webclient.DownloadFile($url,$msi) msiexec.exe /qb /i $msi
Save this as .ps1 file and schedule it with Windows Task Scheduler to run regularly.
... Read More » |
By mirjam.baumberger on 5/11/2010 4:42 a.m.
Dear Swyx Users
Did you know that with Swyx Event Log Monitor you can observe your Swyx IP-PBX and send out automated e-mails if an error occurs?
The Swyx Event Log Monitor is a Windows Service which monitors the Windows application event log of the Swyx system where it is installed and sends email notifications when new events are written into the log.
 ... Read More » |
By mirjam.baumberger on 28/10/2010 11:05 p.m.
Dear Swyx Users
With Swyx Mobile Extension Manager, you can link your extension with your mobile phone. An incoming call will simultaneously ring both your extension and the twinned mobile phone. But did you know that you can route your MEM calls based on time of the day or also day of the week?
Your “sales rep” never wants to miss a call to his extension; hence he uses SwyxMobile Extension and can benefit from many other key features like call recording, call transfer and conferencing.
But after hours and on weekends, he does not want... Read More » |
By Tom Wellige on Dienstag, 12. Oktober 2010 08:13
The successor of my current HTC Touch Pro 2, the HTC 7 Pro, looks quite promising. Only drawback: I’ll have to wait till spring next year  Read More » |
By Martin on 03.10.2010 20:34
Shortly after the beta you’ll be able to download a Windows PowerShell 2.0 module for SwyxWare Administration. It’s something I wrote for automating some initial testing of our daily builds. It’s based on the ConfigDataStore API. Here’s an example: Read More » |
By Martin on 03.10.2010 20:10
As with each new SwyxWare version we will release a beta version to Swyx Partners. With v8.0 it will be a little bit different. The initial beta build will be quite early in regard to the planned release date. It will not be feature complete, but stable and robust enough. As I’ve mentioned a few months ago, we (= Development, QA, Product Management and some colleagues from sales, marketing and presales) are using the daily v8 builds on our production SwyxServer.
We made some rather extensive internal changes in order to support new features like encryption or HD audio and to be prepared better for future enhancements. Therefore we’re planning to make newer builds available on a regular basis after the initial beta release. Direct updates from build to build are possible, even unattended. Each build will have a change log so you can decide if to use it or not. Support will be available via Swyx Partnernet Forum... Read More » |
By mirjam.baumberger on 29/09/2010 8:48 a.m.
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By mirjam.baumberger on 24/09/2010 1:32 a.m.
Dear Swyx Users
While Swyx provides its own professional Swyx DECT 800 solution, it also has its price-tag. A nice alternative could be a Snom m9 DECT solution which provides excellent value for money and is ideally suited for office usage. Major difference between the two solutions: Swyx Dect 800
Snom M9
· Supports roaming while in call over multiple base stations
... Read More » |
By mirjam.baumberger on 10/09/2010 2:10 a.m.
Dear Swyx Users
While the iPhone was the smart phone to have, in the meantime some strong competitors rose up on the horizon. Also I upgraded my own mobile to an Android Galaxy S and was keen the get integration going with SwyxWare.
Who would have thought that it is so easy ?!? Swyx WebAccess runs just fine on my new phone!
Swyx WebAccess is provided as a web application and can be utilized by my Samsung Galaxy S. This allows me to access our global and my personal phonebook. While I’m on the road, provided that I have... Read More » |
By morten.rokosz on Mon, 30 Aug 2010 07:25:00 GMT
It has been really interesting to see what has keeping Google busy lately.
 First they launched a really neat feature called ‘Chrome-To-Phone’. In short, it will add a button to Chrome that lets you seamlessly push links, maps, and currently selected text and phone numbers to your Android device. Basically a ‘CTI’ function between your browser and Android phone. If Swyx could release an Android version of SwyxIt! Mobile, this could actually be used to make some sort of CTI for Android phones integrated with SwyxWare. How sweet would that be!
 Next... Read More » |
By Tom Wellige on Freitag, 13. August 2010 17:01
Do you know the website http://www.ted.com/ ? TED is a platform to collects important speeches and ideas from important persons of our time. The page does not give advantage to any area of living, in fact it covers everything: science, religion, politics and even cooking. Read More » |
By Tom Wellige on Freitag, 13. August 2010 09:52
I have lots of different fields of interest, as you might have already figured from my previous blog posts. There is for example polar exploration, science history, early cultures and archaeology on a really long list. There are two fields which are especially nowadays filled with so much impressive development, breathtaking news nearly every day that keep me more or less stunned like a little boy: astronomy and space flight. With websites like scienceblogs.com, apod, eso, nasa and astronews it is easy to keep up with all the latest developments. Read More » |
By mirjam.baumberger on 13/08/2010 1:25 a.m.
Dear Swyx Users
Many Swyx customers are using customized SwyxIt! clients. Web-integration, Queue Visualization or even trouble ticket lookup are integrated in the SwyxIt! soft phone and boost the Swyx users productivity. ... Read More » |
By Tom Wellige on Dienstag, 10. August 2010 10:33
While I was searching today within my numerous script folders of past projects I’d found a couple of useful functions I want to share. (I wonder why I didn’t do so before…). I have posted them into the forum and linked them in the SwyxPEDIA Wiki here on Swyx Forum. Some of them where actually already available in some older forum posts. So, if you are looking for ECR scripting inspiration you might want to take a look into the SwyxPEDIA Wiki (scroll down until SwyxWare Development).
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By Tom Wellige on Sonntag, 8. August 2010 10:29
Hello everbody ! I am very proud to announce the availability of the Conference Room Manager open source project on Swyx Forum. The Conference Room Manager for SwyxWare allows users or administrators to setup Conferences based on the built-in Conference Function. An unlimited number of Conference Rooms can be booked through a customizable, Multilanguage-capable Webinterface that allows flexible setup of Conference Time, Users to invite and PINs. Read More » |
By Martin on 13.07.2010 15:07
If you're a Swyxware partner or customer you probably have installed a quickfix before. It's a rather tedious, error prone process. You have to unzip the quickfix, stop services, backup files, copy new ones, run Configwizard, etc. Starting with v7.0 Quickfix 3 we'll have a small installer to simplify the process. You unzip the quick fix ZIP file and run install.cmd, which starts the installer. It's able to
Check SwyxWare version Detect SwyxStandby Configuration and warn about DB replication Making backup copies of existing files Copy files Make a SwyxWare Database backup Update the SwyxWare database Update script or other files in the database Stop and start services What it is not
It's no replacement for a full-featured installer like Windows Installer, the technology we're using for our normal setups. It has no graphical user interface It's in English language only (but can update all SwyxWare language variants)
We'll plan to improve the quick fix installation... Read More » |
By mirjam.baumberger on 18/06/2010 1:39 a.m.
Dear Swyx Users
Did you know that the SwyxWare Status panel provides you a nice overview on your SwyxServer activities ? You will find this application on your SwyxServer in All Programs / SwyxWare. Additionally, this Status Panel can be installed on a remote PC, enabling you to monitor your SwyxServer’s activity. Information such as how many external and internal calls are in your system, or how many users are currently logged on, are available at your finger-tip.
 ... Read More » |
By Martin on 16.06.2010 07:31
In the software industry "eat your own dog food" means to use the software you create for yourself. At Swyx we did this from the beginning. We never had another PBX*. Every new SwyxWare version is used internally first. In the past we hand-selected interim builds to be installed on our production system.
We keep this policy for for our main SwyxServer system to ensure maximal availability. We start updating that system to beta versions after we made sure that it works well enough. Swyx Development/QA has a separate system connected to the main one via SwyxLink. That system is used by all Swyx Development/QA staff for their day to day work.
With SwyxWare v8.0 we go a step further. We have a build system which builds [sic!] SwyxWare from the latest source code automatically every night. About two weeks ago we started to install and use these daily build on our Swyx Development/QA department SwyxWare system.
The update of the system is done automatically with a small Windows Powershell script... Read More » |
By mirjam.baumberger on 21/05/2010 1:40 a.m.
Dear Swyx Users
Did you know that SwyxWare’s phonebook can be viewed via webpage ?
This allows you to access all your phonebook entries from wherever you are.
Simple install SwyxIt! Webextension on your SwyxServer and follow the steps in the Readme. Along with someother nice features, SwyxIt! Mobile Web-Phonebook will be configured on your Server. The Web-Phonebook is light-weight and especially designed to be used on mobile phones.
Once... Read More » |
By mirjam.baumberger on 14/05/2010 3:35 a.m.
Dear Swyx Users
Configuring functions keys and speed dials on old-fashion PABX phones, used to be a tedious process and often one had to call-in a PBX technician to perform such a minor change.
Swyx’s user-friendly interface allows you to re-configure your phone as needed with a couple of mouse click. This way you’re not only saving time and money, but you can change the configuration as needed.
This is how you configure the buttons on your SwyxPhone Open the SwxyIt! menu Settings/User... Read More » |
By mirjam.baumberger on 7/05/2010 4:46 a.m.
 Dear Swyx Users
Every organization has access to email and PSTN, fewer have shared calendars- and fewer use Unified Communication and Collaboration. That’s a serious loss of potential productivity- and often legacy platforms contribute to this imbalance by presenting complexity and financial obstacles. SwyxWare now also closes this gab !
Swyx launched its Beta Version of the new Collaboration package, the final release of the SwyxIt! Collaboration Pack is planned for beginning of June 2010. Below I like to highlight two new features “Swyxit!... Read More » |
By Tommaso Missoni on 30/04/2010 9.45
Hey guys!! Since I'm working in a company that resell Avaya too, I wanted to let Swyx and Avaya communicate as much as I can. This is a first step that includes: Internal calls between Swyx users and Avaya users External calls (Line handled by Avaya, and used by Swyx) including fax transmission. This means that Avaya could use all the ECR/Conference/Mobile/Etc Swyx feature. Read More » |
By mirjam.baumberger on 22/04/2010 11:57 p.m.
 Dear Swyx Users
I’m sure all of you are aware of Skype or are even a Skype user yourself. But did you know that your SwyxWare IP-PBX can now also receive Skype calls? With a click2call button, millions of registered Skype users can reach your business for free directly from your website. The short screen cast below is providing you an overview on how to configure your Swyx Serve so, that your organization can receive incoming Skype calls on a standard Swyx phone. ... Read More » |
By mirjam.baumberger on 16/04/2010 6:28 a.m.
Dear Swyx Users
SwyxWare soft phone client is probably one of the most powerful and intuitive soft phones available on the market today. One impressive characteristic of SwyxIt! is the fact that one can choose from different skins available.
 ... Read More » |
By Tom Wellige on Montag, 12. April 2010 13:39
I hope, this is just a bad dream … PIXELS by PATRICK JEAN. ;-)
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By mirjam.baumberger on 8/04/2010 11:24 p.m.
Dear Swyx Users
Did you know that SwyxIt! is enabled with a standard TAPI driver ? And it gets even better, Swyx’s TAPI integration comes at no extra cost. SwyxIt! TAPI support is for FREE and allows dialing from TAPI enabled applications like CRM and ERP systems.
Integrating SwyxWare with your CRM software will enhance customer interactions and drive improved efficiency. Many well know business application like ACT!, Sage, Saleslogix or Legrand are supporting TAPI service provider.
 ... Read More » |