By Tom Wellige on Donnerstag, 15. März 2012 09:14
Once in a while you might need to edit WAV files. In the past once upon a time there was a fantastic tool named CoolEdit. Unfortunately this isn’t available anymore nowadays, but there is light on the horizon. Read More » |
By Tom Wellige on Mittwoch, 7. März 2012 12:47
This year Swyx starts with a series of new own devices. The first one will be the SwyxIt! Handset P280. Read More » |
By Tom Wellige on Dienstag, 13. Dezember 2011 10:04
More than 25 years ago I was struggeling with an old SHARP MZ80-K computer to teach myself assembly language and to start tiny automation projects using its parallel port. 
Read More » |
By Martin on 06.12.2011 20:57
Recently I was wondering why my iMac is showing a Guest account on the login screen:
I’m pretty sure that I’ve disabled it and indeed when I checked it still was. And even more weird, it’s not possible to enable it. Why is that? Even as a fairly new Mac user I know that Apple usually is looking after details and tries to be perfect. The riddle is easily solved. The checkbox for enabling the guest account has a tooltip stating
 ... Read More » |
By Martin on 12.11.2011 11:17
Swyx started building a native SwyxIt! Mobile App for Apple’s iPhone. We’re used to be a pure Windows company. There are rumors that there was a Mac hidden in Marketing somewhere, but except a short side trip into the Linux world many years ago, Swyx Development was all PCs. Read More » |
By mirjam.baumberger on 12/08/2011 12:07 a.m.
 Dear Swyx Users
Once you've experienced the liberty of a Bluetooth headset on your mobile, it's hard to go back to talking while holding your smart phone. Why should it be any different with your desk phone or SwyxIt? With a Jabra GO™ 6400 Series and Jabra Pro 9400 Series headset, you can always enjoy the freedom of having your hands free regardless of which phone you use.
Equipped with a SmartSetup wizard, the touch screen helps you connect phones and choose preferences to get started. Once you're up and running, it's colorful icons and intuitive menu system make call-handling... Read More » |
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By Tom Wellige on Freitag, 15. Juli 2011 10:05
Es ist mal wieder Freitag…  
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By Tom Wellige on Dienstag, 5. Juli 2011 09:58
As promised at the Swyx Technology Conference 2011 (21.06.2011) Swyx is releasing one of the many breakout sessions to the internet. I am still unhappy with all the tools I have found so far to show the video and the presenation synchronized simultaneously. There are a couple of tools arround (with very nice features I have to admit), but they all come with uncaculateable costs. To not let you wait any longer you will find below the video and the presentation mixed together als QuickTime (mp4) movie, as also the presentation (ppt, pptx) itself. Read More » |
By Martin on 25.06.2011 21:03
Windows PowerShell is secure by default. It won’t execute a script when you double-click it. It won’t even run scripts per default when you told it to. You should understand this aspect of PowerShell’s security because it might bite you when you’re not expecting it  Read More » |
By Tom Wellige on Samstag, 25. Juni 2011 10:50
I have to admit it: sometimes I really hate DotNetNuke, the content management system behind Swyx Forum. Why? Read More » |
By Martin on 24.06.2011 21:47
To connect to the server with SwyxWare’s PowerShell module, use use connect-ippbx. It allows to either use your current Windows account or a SwyxWare username and password. When using the latter variant you typically use get-credential to prompt for user name and password. get-credential is a PowerShell cmdlet using the standard Windows credential dialog. We decided to use a credential object for connect-ippbx, because this prevents having the password as normal string parameter, visible in the shell and as clear text string in Powershell memory. Get-credential uses a .NET SecureString which is much safer. However, if your SwyxWare username contains a comma, get-credential doesn’t work, because Windows does not allow comma in user names. Here’s a workaround: Read More » |
By Martin on 24.06.2011 15:00
For my PowerShell session at Swyx Technology Conference I prepared an additional demo. I didn’t show it, because there was no time and most of the audience had little experience with PowerShell anyway. This demo uses the APIs described in the SwyxIt! Client SDK to consume events from SwyxIt! and uses that to display state changes of every speed dial key the current user has configured. Read More » |
By mirjam.baumberger on 24/06/2011 4:41 a.m.
Dear Swyx Users
With SwyxWare 2011 I can set my phone status to "DO NOT DISTURB" and all my co-workers are automatically updated with my DND status. This is a useful feature for many users and managers and we have been asked about this features a lot in the past. Good news is, it's now available :-) I have created this Callrouting Script which routes incoming calls to my extension based on my user status: Speaking, Logged Off, Free, Away or DND. It is simply a modification of the popular Advanced... Read More » |
By morten.rokosz on Tue, 21 Jun 2011 08:17:12 GMT
09:11 – Good morning. People are starting to show up at the Swyx Technology Conference. We will try at our best to cover the most important information revealed during this first STC from Dortmund. Stay tuned to this blog post and make sure to update your browser window from time to time.
Please note that pictures are taken with a mobile phone at the moment. There might be higher quality photos available later.
 
... Read More » |
By mirjam.baumberger on 20/05/2011 5:15 a.m.
Dear Swyx Users
Did you know that the SwyxIt! soft-phone allows you to set a “wrap up timer” ?
If you are asking yourself now what exactly is a “wrap-up timer”, here the answer: The “wrap up timer” prevents further calls from coming through, therefore letting the you complete additional tasks related to the previous call without being disturbed.
This is how you configure the “wrap up timer” per line key:
1. Click with the right mouse button on the selected Line button and select “Properties” ... Read More » |
By mirjam.baumberger on 13/05/2011 12:02 a.m.
Dear Swyx Users
Swyx latest version, ‘SwyxWare 2011’ is now available. SwyxWare 2011 is designed to optimise business processes, improve availability and increase productivity. The new version boasts extended functionality such as rich presence, voice data encryption and HD sound quality for both audio and video telephony.
Today a short introduction in Rich Presence: Colleagues can simply see via their SwyxIt! soft-phone whether someone is ‘away’, ‘busy’ or ‘on holiday’. By updating information... Read More » |
By Martin on 22.03.2011 14:44
SwyxWare 2011 will ship with updated SwyxIt! skins which properly show the new speed dial key states “Away” and “Do not disturb”. If you have own customized skins you might want to continue using them. Supporting the new state requires every speed dial key on the skin to be edited to define the images to show for the new states. I’ve build a small PowerShell script to help. Read More » |
By Martin on 16.03.2011 09:26
The latest ASCOM IP Dect firmware (4.1.x) allows to provide a central phonebook by importing a csv file. With SwyxWare 2011 and the IpPbx Powershell Module it’s possible to automate the upload so that you could keep the IP DECT phonebook up-to-date. Read More » |
By mirjam.baumberger on 25/02/2011 5:28 a.m.
Dear Swyx Users
Did you know that you can Intercom to a colleague’s phone directly?
This way you can pass on a message to your co-worker and he does not have to pickup the phones handset. This means a call will be immediately established. In the case of Swyx Phone the telephone speaker is activated and in the case of SwyxIt! the PC speakers are activated and the caller can immediately give his message. Option: A
Option: B
One can setup a... Read More » |
By mirjam.baumberger on 28/01/2011 1:28 a.m.
Dear Swyx Users
Did you know that one can integrated Mac users to your Swxy Server?
And not only that, these Mac users can now even receive status information off the other Swyx members ( Speaking, Available, Logged Off).
Bria 3 is a CounterPath soft-phone based for Windows and Mac and comes with a flexible user interface. Once the software is installed you’ll have to configure the Swyx SIP User account and Web phonebook: 1. Go to Bria menu Preferences.. and click on Account. Here you enter Swyx SIP user credentials
... Read More » |
By Tom Wellige on Donnerstag, 6. Januar 2011 15:47
Once in a while it happens that I need my call routing script to be able to play announcements in different languages, depending on the caller’s location. With this article series I want to provide some best practice for how to handle such requirements. Part 1 will deal with own announcements (self recorded), Part 2 which will follow soon will deal with system announcements (being provided by SwyxWare, like dates, times or numbers). Read More » |
By Martin on 13.12.2010 00:31
Some already noticed. There will be a Windows PowerShell module for SwyxWare v8.0. I want to explain how it came to be, what's the status is and where we're heading. Read More » |
By Tom Wellige on Freitag, 10. Dezember 2010 17:19
In 1901 divers found an ancient sort of computer in a old ship wreck near the Greek island of Antikythera. This device is since then called the Antikythera mechanism. In 2006 the mechanism was x-rayed and it functionality was revealed. Now Andrew Carol, a software developer working for Apple, rebuild the mechanism out of 1.500 Lego bricks, including 110 spur gears. Read More » |
By Tom Wellige on Donnerstag, 9. Dezember 2010 17:07
Today I just want to share some nice websites with you being provided by the University of Nottingham. Read More » |
By Martin on 11.11.2010 13:48
If your regularly buy new SwyxPhones for your SwyxWare you might need to update SwyxWare’s SwyxPhone whitelist in order to use the new phones without buying a SwyxPhone license. It’s possible to do this automatically using the following Windows Powershell Script:
$url = "ftp://ftp.swyx.com/pub/phonewhitelist/phonewhitelist.msi" $msi = join-path $env:temp "Phonewhitelist.msi" if (test-path -PathType leaf $msi) { remove-item -force -Path $msi } $webClient = new-object "System.Net.WebClient" $webclient.DownloadFile($url,$msi) msiexec.exe /qb /i $msi
Save this as .ps1 file and schedule it with Windows Task Scheduler to run regularly.
... Read More » |
By mirjam.baumberger on 5/11/2010 4:42 a.m.
Dear Swyx Users
Did you know that with Swyx Event Log Monitor you can observe your Swyx IP-PBX and send out automated e-mails if an error occurs?
The Swyx Event Log Monitor is a Windows Service which monitors the Windows application event log of the Swyx system where it is installed and sends email notifications when new events are written into the log.
 ... Read More » |
By mirjam.baumberger on 28/10/2010 11:05 p.m.
Dear Swyx Users
With Swyx Mobile Extension Manager, you can link your extension with your mobile phone. An incoming call will simultaneously ring both your extension and the twinned mobile phone. But did you know that you can route your MEM calls based on time of the day or also day of the week?
Your “sales rep” never wants to miss a call to his extension; hence he uses SwyxMobile Extension and can benefit from many other key features like call recording, call transfer and conferencing.
But after hours and on weekends, he does not want... Read More » |
By Tom Wellige on Dienstag, 12. Oktober 2010 08:13
The successor of my current HTC Touch Pro 2, the HTC 7 Pro, looks quite promising. Only drawback: I’ll have to wait till spring next year  Read More » |
By Martin on 03.10.2010 20:34
Shortly after the beta you’ll be able to download a Windows PowerShell 2.0 module for SwyxWare Administration. It’s something I wrote for automating some initial testing of our daily builds. It’s based on the ConfigDataStore API. Here’s an example: Read More » |
By Martin on 03.10.2010 20:10
As with each new SwyxWare version we will release a beta version to Swyx Partners. With v8.0 it will be a little bit different. The initial beta build will be quite early in regard to the planned release date. It will not be feature complete, but stable and robust enough. As I’ve mentioned a few months ago, we (= Development, QA, Product Management and some colleagues from sales, marketing and presales) are using the daily v8 builds on our production SwyxServer.
We made some rather extensive internal changes in order to support new features like encryption or HD audio and to be prepared better for future enhancements. Therefore we’re planning to make newer builds available on a regular basis after the initial beta release. Direct updates from build to build are possible, even unattended. Each build will have a change log so you can decide if to use it or not. Support will be available via Swyx Partnernet Forum... Read More » |
By mirjam.baumberger on 29/09/2010 8:48 a.m.
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By mirjam.baumberger on 24/09/2010 1:32 a.m.
Dear Swyx Users
While Swyx provides its own professional Swyx DECT 800 solution, it also has its price-tag. A nice alternative could be a Snom m9 DECT solution which provides excellent value for money and is ideally suited for office usage. Major difference between the two solutions: Swyx Dect 800
Snom M9
· Supports roaming while in call over multiple base stations
... Read More » |
By mirjam.baumberger on 10/09/2010 2:10 a.m.
Dear Swyx Users
While the iPhone was the smart phone to have, in the meantime some strong competitors rose up on the horizon. Also I upgraded my own mobile to an Android Galaxy S and was keen the get integration going with SwyxWare.
Who would have thought that it is so easy ?!? Swyx WebAccess runs just fine on my new phone!
Swyx WebAccess is provided as a web application and can be utilized by my Samsung Galaxy S. This allows me to access our global and my personal phonebook. While I’m on the road, provided that I have... Read More » |
By morten.rokosz on Mon, 30 Aug 2010 07:25:00 GMT
It has been really interesting to see what has keeping Google busy lately.
 First they launched a really neat feature called ‘Chrome-To-Phone’. In short, it will add a button to Chrome that lets you seamlessly push links, maps, and currently selected text and phone numbers to your Android device. Basically a ‘CTI’ function between your browser and Android phone. If Swyx could release an Android version of SwyxIt! Mobile, this could actually be used to make some sort of CTI for Android phones integrated with SwyxWare. How sweet would that be!
 Next... Read More » |
By Tom Wellige on Freitag, 13. August 2010 17:01
Do you know the website http://www.ted.com/ ? TED is a platform to collects important speeches and ideas from important persons of our time. The page does not give advantage to any area of living, in fact it covers everything: science, religion, politics and even cooking. Read More » |
By Tom Wellige on Freitag, 13. August 2010 09:52
I have lots of different fields of interest, as you might have already figured from my previous blog posts. There is for example polar exploration, science history, early cultures and archaeology on a really long list. There are two fields which are especially nowadays filled with so much impressive development, breathtaking news nearly every day that keep me more or less stunned like a little boy: astronomy and space flight. With websites like scienceblogs.com, apod, eso, nasa and astronews it is easy to keep up with all the latest developments. Read More » |
By mirjam.baumberger on 13/08/2010 1:25 a.m.
Dear Swyx Users
Many Swyx customers are using customized SwyxIt! clients. Web-integration, Queue Visualization or even trouble ticket lookup are integrated in the SwyxIt! soft phone and boost the Swyx users productivity. ... Read More » |
By Tom Wellige on Dienstag, 10. August 2010 10:33
While I was searching today within my numerous script folders of past projects I’d found a couple of useful functions I want to share. (I wonder why I didn’t do so before…). I have posted them into the forum and linked them in the SwyxPEDIA Wiki here on Swyx Forum. Some of them where actually already available in some older forum posts. So, if you are looking for ECR scripting inspiration you might want to take a look into the SwyxPEDIA Wiki (scroll down until SwyxWare Development).
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By Tom Wellige on Sonntag, 8. August 2010 10:29
Hello everbody ! I am very proud to announce the availability of the Conference Room Manager open source project on Swyx Forum. The Conference Room Manager for SwyxWare allows users or administrators to setup Conferences based on the built-in Conference Function. An unlimited number of Conference Rooms can be booked through a customizable, Multilanguage-capable Webinterface that allows flexible setup of Conference Time, Users to invite and PINs. Read More » |
By Martin on 13.07.2010 15:07
If you're a Swyxware partner or customer you probably have installed a quickfix before. It's a rather tedious, error prone process. You have to unzip the quickfix, stop services, backup files, copy new ones, run Configwizard, etc. Starting with v7.0 Quickfix 3 we'll have a small installer to simplify the process. You unzip the quick fix ZIP file and run install.cmd, which starts the installer. It's able to
Check SwyxWare version Detect SwyxStandby Configuration and warn about DB replication Making backup copies of existing files Copy files Make a SwyxWare Database backup Update the SwyxWare database Update script or other files in the database Stop and start services What it is not
It's no replacement for a full-featured installer like Windows Installer, the technology we're using for our normal setups. It has no graphical user interface It's in English language only (but can update all SwyxWare language variants)
We'll plan to improve the quick fix installation... Read More » |
By mirjam.baumberger on 18/06/2010 1:39 a.m.
Dear Swyx Users
Did you know that the SwyxWare Status panel provides you a nice overview on your SwyxServer activities ? You will find this application on your SwyxServer in All Programs / SwyxWare. Additionally, this Status Panel can be installed on a remote PC, enabling you to monitor your SwyxServer’s activity. Information such as how many external and internal calls are in your system, or how many users are currently logged on, are available at your finger-tip.
 ... Read More » |
By Martin on 16.06.2010 07:31
In the software industry "eat your own dog food" means to use the software you create for yourself. At Swyx we did this from the beginning. We never had another PBX*. Every new SwyxWare version is used internally first. In the past we hand-selected interim builds to be installed on our production system.
We keep this policy for for our main SwyxServer system to ensure maximal availability. We start updating that system to beta versions after we made sure that it works well enough. Swyx Development/QA has a separate system connected to the main one via SwyxLink. That system is used by all Swyx Development/QA staff for their day to day work.
With SwyxWare v8.0 we go a step further. We have a build system which builds [sic!] SwyxWare from the latest source code automatically every night. About two weeks ago we started to install and use these daily build on our Swyx Development/QA department SwyxWare system.
The update of the system is done automatically with a small Windows Powershell script... Read More » |
By mirjam.baumberger on 21/05/2010 1:40 a.m.
Dear Swyx Users
Did you know that SwyxWare’s phonebook can be viewed via webpage ?
This allows you to access all your phonebook entries from wherever you are.
Simple install SwyxIt! Webextension on your SwyxServer and follow the steps in the Readme. Along with someother nice features, SwyxIt! Mobile Web-Phonebook will be configured on your Server. The Web-Phonebook is light-weight and especially designed to be used on mobile phones.
Once... Read More » |
By mirjam.baumberger on 14/05/2010 3:35 a.m.
Dear Swyx Users
Configuring functions keys and speed dials on old-fashion PABX phones, used to be a tedious process and often one had to call-in a PBX technician to perform such a minor change.
Swyx’s user-friendly interface allows you to re-configure your phone as needed with a couple of mouse click. This way you’re not only saving time and money, but you can change the configuration as needed.
This is how you configure the buttons on your SwyxPhone Open the SwxyIt! menu Settings/User... Read More » |
By mirjam.baumberger on 7/05/2010 4:46 a.m.
 Dear Swyx Users
Every organization has access to email and PSTN, fewer have shared calendars- and fewer use Unified Communication and Collaboration. That’s a serious loss of potential productivity- and often legacy platforms contribute to this imbalance by presenting complexity and financial obstacles. SwyxWare now also closes this gab !
Swyx launched its Beta Version of the new Collaboration package, the final release of the SwyxIt! Collaboration Pack is planned for beginning of June 2010. Below I like to highlight two new features “Swyxit!... Read More » |
By Tommaso Missoni on 30/04/2010 9.45
Hey guys!! Since I'm working in a company that resell Avaya too, I wanted to let Swyx and Avaya communicate as much as I can. This is a first step that includes: Internal calls between Swyx users and Avaya users External calls (Line handled by Avaya, and used by Swyx) including fax transmission. This means that Avaya could use all the ECR/Conference/Mobile/Etc Swyx feature. Read More » |
By mirjam.baumberger on 22/04/2010 11:57 p.m.
 Dear Swyx Users
I’m sure all of you are aware of Skype or are even a Skype user yourself. But did you know that your SwyxWare IP-PBX can now also receive Skype calls? With a click2call button, millions of registered Skype users can reach your business for free directly from your website. The short screen cast below is providing you an overview on how to configure your Swyx Serve so, that your organization can receive incoming Skype calls on a standard Swyx phone. ... Read More » |
By mirjam.baumberger on 16/04/2010 6:28 a.m.
Dear Swyx Users
SwyxWare soft phone client is probably one of the most powerful and intuitive soft phones available on the market today. One impressive characteristic of SwyxIt! is the fact that one can choose from different skins available.
 ... Read More » |
By Tom Wellige on Montag, 12. April 2010 13:39
I hope, this is just a bad dream … PIXELS by PATRICK JEAN. ;-)
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By mirjam.baumberger on 8/04/2010 11:24 p.m.
Dear Swyx Users
Did you know that SwyxIt! is enabled with a standard TAPI driver ? And it gets even better, Swyx’s TAPI integration comes at no extra cost. SwyxIt! TAPI support is for FREE and allows dialing from TAPI enabled applications like CRM and ERP systems.
Integrating SwyxWare with your CRM software will enhance customer interactions and drive improved efficiency. Many well know business application like ACT!, Sage, Saleslogix or Legrand are supporting TAPI service provider.
 ... Read More » |
By mirjam.baumberger on 1/04/2010 1:36 a.m.
Dear Swyx Users
Although it is not Friday today, here my weekly Friday Tip :- ) , happy Easter egg hunting . . . . SwyxWare includes a powerful fax engine. Users can be enabled to send and receive faxes right from their desktop. But did you know that one can also create and send serial faxes? This way you only need to compose one document for communicating to an extensive list of interested clients and customers, saving you time and money ! Each fax is personalized so it appears to been written specifically to each recipient. And with Swyx Fax logging function, you have full... Read More » |
By mirjam.baumberger on 26/03/2010 1:03 a.m.
Dear Swyx Users
Swyx offers a wide range of system phones but did you know that one can also connect ordinary SIP phones to a Swyx Server ?
With the Thomson ST2030 you can even program Speed Dials with Status information of your co-worker, offering you an overview of your colleagues presence right on your desk.
 ... Read More » |
By Tom Wellige on Montag, 22. März 2010 10:20
Communities live or die from the willingness of their members to actively take part. The more people actively take part, the more every single community member participates. This of course includes the passive as also the active members.
If a member becomes an active part of a community or stays passive in the background, silently listening to what’s going on, depends on his personal liking. There shouldn’t be any pressure to “promote oneself” if it is not wanted.
I for myself can say, that I gained a lot from communities (in a professional perspective). My first modem more than 20 years ago brought me into BBSs to meet people being able answering my questions and to my very surprise they were willing to do so. Over the time the (electronic) world evolved and I spent more time on CompuServe then in local BBSs. Suddenly I was able to meet people, talk to people, ask questions to people I had books in my bookshelf from. What an overwhelming experience"! And still these people, although living on... Read More » |
By mirjam.baumberger on 19/03/2010 2:58 a.m.
Dear Swyx Users
SwyxWare support Intercom and allows any user to page a co-worker with a single click. But did you know that one can also integrate old-fashion analogue ceiling speakers ?
The “Zone Controller” from Cyberdata makes it easy to remotely utilize paging transmitters for both on-site and wide area paging. Allowing your staff to notify multiple areas of a certain event with a single call.
Below an example of the “Zone Controller” used in a paging network environment.
 ... Read More » |
By mirjam.baumberger on 12/03/2010 12:04 a.m.
Dear Swyx Users
The ability to make a phone call by a click of a button on a PC enables you to work more effectively. But what if you do not want to let go of your a traditional looking telephone on your desk?
With SwyxWare CTI all incoming and outgoing phone calls can be handled by the SwyxIt! soft phone as well as with the Desk Phones. Allowing you to switch between these communications tools at any time so that you are always using the phone that suits you best.
Here a short demonstration on how powerful and simple to use the Swyx CTI solution is:
 ... Read More » |
By Tom Wellige on Montag, 1. März 2010 13:31
John introduces you to Apple's latest invention. Read More » |
By mirjam.baumberger on 26/02/2010 12:05 a.m.
Dear Swyx Users
SwyxWare is an excellent tool for great customer service. Did you know that with Swyx you can build also call queues ?
Call queues are perfect for organizations with heavy call traffic or also for Sales and Customer Support departments, never miss a call again. With SwyxWare’s graphical script editor, one can setup various queue with different call distribution scenarios. I have created a short screen-cast on how such a visualized queuing option can look like.
 ... Read More » |
By mirjam.baumberger on 19/02/2010 1:41 a.m.
Dear Swyx Users
Did you know that with Swyx you can call your colleague’s voicemail box directly ?
With SwyxIt! 7.0, this option is now right on your fingertip. Simply right-click on your co-worker’s speed dial and select “Call Voicemail”. You will be connected straight to the voicemail box, no matter what call routing rules are activated.
 ... Read More » |
By morten.rokosz on Fri, 12 Feb 2010 10:16:00 GMT
Before the summer of 2009 we started up a new company to bring Hosted SwyxWare to Norwegian resellers. We refer to this as Cloud Communication. Starting a company from scratch is a perfect way to be a little bold and try to do things differently. So, my quest as the CTO was to see just how ‘cloudy’ a company can be in the year of 2009… Read More » |
By mirjam.baumberger on 5/02/2010 12:01 a.m.
Dear Swyx Users
Swyx’s “Click2Dial” from any application is a well appreciated feature, all of you are familiar with. Highlight the number and press “F11” on your keyboard. But computer telephony integration (CTI) goes far beyond just doing phone calls from your desktop.
CTI is all about bridging the gap between the phone system and the business application.
Let’s look at a very popular CRM solution today, MS CRM Dynamics.
“CTI for MS-CRM integration software” is a flexible and user-friendly interface between Swyx and CRM Microsoft Dynamics application. MS CRM integration... Read More » |
By mirjam.baumberger on 29/01/2010 7:03 a.m.
 Dear Swyx User
I’m sure many of you are familiar with Swyx’s powerful Conference Manager. These Conference calls are not limited to own employees, one can invite partners and customers to join whenever appropriate.
But did you know that one can also invite muted participants in to a conference call ?
Muted participants are participants who can listen to the conference... Read More » |
By Tom Wellige on Donnerstag, 28. Januar 2010 09:36
but this really looks fantastic
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By Martin on 22.01.2010 09:30
I have a computer at home which sometimes automatically powers on during the night. Windows event log was of no help. My main suspect was Windows 7 task scheduler, which is able to wake the computer to run a scheduled task. But clicking through all tasks is tedious, therefore I used my favourite tool, Windows Powershell: get-scheduled-task –recurse | where { $_.definition.settings.waketorun } That all. It produces a list of all tasks which are configured to wake the computer if necessary. I found the task, switched off the wake flag and now have to wait and see if that has been the culprit.
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By mirjam.baumberger on 22/01/2010 1:01 a.m.
Dear Swyx User
Did you know that you can receive Swyx SIP calls on your iPhone ?
With iSIP one can make and receive phone calls through the Swyx phone system. With the App iSIP, one can register on the SwyxServer as a SIP extension. So you can receive internal phone calls from your colleagues.
In fact, the iPhone just becomes a mobile extension. One can put a caller on hold or also initiate a call-transfer.
 ... Read More » |
By Martin on 21.01.2010 20:13
What’s the output of this c# code? Is the result always the same?
string s = "I";
Console.WriteLine(s.ToLower()); Read More » |
By mirjam.baumberger on 15/01/2010 1:54 a.m.
Dear Swyx User
Did you know that with SwyxWare V 7.0 the SwyxIt! “Call Journal” has been redesigned and offers now an even better overview of all your calls ?
The calls are listed on different tabs such as “Caller list”, “Redial List” “Missed Calls”, “My Callback Requests” and even access to the “Recorded Conversations” is only one mouse click away.
The “Call Journal” can be brought up via various options:
1. You can open the Call Journal with the "Call Journal" symbol. ... Read More » |
By Martin on 09.01.2010 22:21
Tom’s last blog entries about getting the right perspective about our home in the universe reminded me of a photo made in 1990. Carl Sagan urged NASA to let Voyager 1 turn around at the end of it’s mission to take pictures of the planets in the solar system. Here’s the result:
Carl Sagan definitely got the right perspective about us:
The aggregate of our joy and suffering, thousands of confident religions, ideologies, and economic doctrines, every hunter and forager, every hero and coward, every creator... Read More » |
By Tom Wellige on Freitag, 8. Januar 2010 10:06
The both videos in my previous post should have given you already a rough idea of perspective. Here’s another one that clearly states: we are not the centre of the universe ! Read More » |
By mirjam.baumberger on 8/01/2010 12:39 a.m.
Dear Swyx User
Wouldn’t it be great if one could get presence information of co-workers from abroad ? Let’s start with some good news in the New Year . . . . , with SwyxWare 7.0 it is now possible to enable status signalling among multiple SwyxServers :- )
 ... Read More » |
By Tom Wellige on Dienstag, 5. Januar 2010 16:56
In 1977, Charles and Ray Eames made a nine-minute film called Powers of Ten that still has the capacity to expand the way we think and view our world. Millions of people have seen the film, and it continues to be shown in classrooms, business meetings, festivals and retreats around the world. Starting with a sleeping man at a picnic, the film takes the viewer on a journey out to the edge of space and then back into a carbon atom in the hand of the man at the picnic, all in a single shot. It is an unforgettable experience. Each October 10th, the Eames Office celebrates Powers of Ten Day to promote and share this method of viewing ideas from an infinitesimal to a cosmic perspective. Read More » |
By Tom Wellige on Dienstag, 5. Januar 2010 13:41
Have you ever thought of constructing your own machine ? Well, this might be a good inspiration for the beginning… Read More » |
By Martin on 04.01.2010 20:37
When we designed extended call routing and remote inquiry ten years ago, we never imagined this design to last a decade. The function to announce a date like “January 1st, 2004” was implemented using a fixed set of audio files. We shipped files for years 2000 to 2009. For SwyxWare v6.10 we added audio for 2010 to 2030, because 2010 was not that far in the future anymore.
Today we had to learn that this was not sufficient. The ECR script function loading and playing the date audio files fails for years greater than 2009. You can observe this using remote inquiry or if you have a custom ECR script using the “Say Date” block. Instead of the correct announcement you’ll get “invalid date”. It is rather embarrassing that we didn’t recognized this during v6.10 tests. 
For v6.12, v6.20 and SwyxWare v7.0 you will find a fix here:
http://www.swyx.com/support/ssdb.html?kbid=kb4081
... Read More » |
By mirjam.baumberger on 27/11/2009 1:26 a.m.
Dear Swyx Users
Many of you are familiar with the user-friendly SwyxIt! soft phone client. This intuitive desktop application transforms your PC to the perfect communication centre.
A couple of month ago, Swyx released it’s “face-lifted” soft phone client, the SwyxIt! Productivity Version. Below you can find a link to an online tutorial. This video explains the basics operation of the soft phone and will give you good introductions to the new features and functionalities.
 ... Read More » |
By morten.rokosz on Tue, 24 Nov 2009 08:17:31 GMT
There it was. Just like that. In my email inbox. An invitation to use Google Wave. Read More » |
By mirjam.baumberger on 20/11/2009 3:59 a.m.
Dear Swyx Users
Did you know that Swyx Ware can recording all your incoming and outgoing calls? When Option Pack SwyxMonitor is installed, all trunk calls can be permanently recorded. The destination where the files are recorded is set in the SwyxWare Administration. ... Read More » |
By morten.rokosz on Sat, 14 Nov 2009 09:37:59 GMT
I suddenly got interested in fashion and clothing. But not for the reason you think… Read More » |
By morten.rokosz on Sat, 14 Nov 2009 09:00:26 GMT
I suddenly got interested in fashion and clothing. But not for the reason you think… Read More » |
By mirjam.baumberger on 13/11/2009 6:09 a.m.
Dear Swyx Users
Swyx has released its BETA version of V 7.0. If all goes according to plan, the new version will be released in December. What is new?
SwyxFax and SwyxIt! are now integrated in to the same application. One can send a FAX message with a click of a button from the SwyxIt! soft phone.
 ... Read More » |
By mirjam.baumberger on 6/11/2009 1:00 a.m.
Dear Swyx Users
Swyx Ware allows for a direct connection to employees even if they have no public DDI.
This saves not only time but also lowers the workload of a reception. How does this work? Streamline your call flow by allowing callers to choose from multiple departments when calling your company and additionally offer them the option to enter the extension of the person they like to reach.
A caller is prompted with a welcome message:
“If you... Read More » |
By mirjam.baumberger on 30/10/2009 1:04 a.m.
Dear Swyx Users
Did you know that a user can be a member of more than one group?
With SwyxWare once can create us many groups as desired. Setting up groups makes it possible to contact members at a central group number. For example, one can combine all of the company's sales employees into a group called "Sales” and assigned its own extension number.
When a group is receiving a call, the telephone will ring for all members of the group. The telephone call can then be taken by any group member.
 ... Read More » |
By Martin on 28.10.2009 10:15
The most exiting new product Microsoft made in recent years is Windows Powershell. Yesterday they released version 2.0 as part of the
Windows Management Framework
While Microsoft positions it as the Windows management tool every administrator must know, I find it equally useful in software development. As soon as you start using it and write Powershell scripts you’ll never go back to batch files. But besides the great scripting the shell itself make day-to-day work of a developer much easier. I often see colleagues doing this to stop a service:
Navigate through Windows start menu to find the Services mmc snapin Make the MMC window bigger, because the default size is always too small Sroll through the services list to find the service Select the service Click the Stop button in the toolbar to stop the service. Even if you have the services snapin already open,... Read More » |
By Tom Wellige on Freitag, 23. Oktober 2009 09:46
Martin posted a fascinating Lego video this week. Well, when it comes to toys, Lego is not the only thing coming to my mind: of course a model railway is on top 1 of my favourite toys ;-) Located in Hamburg, Germany, is the by far largest model railway of the world, the Miniatur Wunderland. I have been there countless times being amazed by the creativity, the technology and the size of it. For some time they are working now on the next huge section, not directly expected on a model railway, but it fit's perfectly: a model airport, with starting and landing planes, taxing to the terminal, getting pushed back, cars busses and tankers driving around, and of course some trains as well. Read More » |
By Martin on 20.10.2009 18:43
Wow!
Hint: Mute it, the sound is horrible :-)
... Read More » |
By morten.rokosz on Sat, 17 Oct 2009 07:29:42 GMT
I had just start reading an article about Google Wave ( O'Brien: Google Wave Is like e-mail, only way more complicated ). When I read the introduction, I had to smile a little bit: Read More » |
By mirjam.baumberger on 15/10/2009 11:03 p.m.
Dear Swyx Users
I’m sure many of you are familiar with SwyxWare’s Conference room facility. Meetings are an essential part of business. Planning and production meetings, sales meetings, client meetings, briefings of all kinds . . . . . they are all needed to get work done.
With more and more people working on the road or in geographically separate locations, this is an ideal way to keep everyone in today's 'virtual enterprise'... Read More » |
By Martin on 13.10.2009 08:06
If you’re a SwyxWare Partner it’s a good idea to have a look into the Swyx Partner-Net Forum. You’ll find information and download links to SwyxWare v7.0 BETA. Enjoy.
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By mirjam.baumberger on 9/10/2009 9:43 a.m.
Dear Swyx Users
With SwyxWare one can change the default "Music on hold" to any other pre-configured hold-music file with a couple of mouse clicks. The music on hold shipped with SwyxWare was composed and supplied by corporate-music.com and is royalty free.
"Music on hold" is set in the SwyxWare Administration, under Properties/Music on Hold. Here one can switch to any another music on hold files by selecting the entry from the drop down menu. You can play the displayed file and record a new announcement here. The newly selected music on hold file will immediately... Read More » |
By Martin on 05.10.2009 06:42
Convince your boss to twitter: 
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By Martin on 05.10.2009 06:39
What’s better than to start the week with a smile:
... Read More » |
By Martin on 03.10.2009 11:48
No, this is not about Microsoft’s latest and greatest, but about SwyxWare. In the same way as Windows 7 technically is a rather small step from Vista, SwyxWare v7.0 is based on the foundation of v6.20.
Tuesday I wrote that we were planning to install v7.0 on our main production system next week. Well, we did it Thursday instead :-) As we expected, our Swyx colleagues immediately found some bugs. I spent the whole Friday hunting and fixing a nasty problem causing wrong “logged off” state to be shown for some SwyxIt! users.
But altogether the update went rather well. After a rather quiet Friday we’ll see how the new version holds up on Monday and the coming week in a real-life environment.
There’s one thing I’d like to share. Until now, SwyxFax and SwyxWare technically were separate products which their own administration tools and configuration store. We finally integrated both in SwyxWare v7.0. Now you only... Read More » |
By mirjam.baumberger on 2/10/2009 12:33 a.m.
Dear Swyx Users In Swyx you not only got the global phone book on your finger tip, you have also access the your personal phone book and can easily dial these frequently used numbers directly from the Phonebook. ... Read More » |
By Martin on 29.09.2009 19:37
This blog is not abandoned. I’m still alive and well. As everybody else, we had a rough time this year at Swyx. The world financial and economical crisis left it’s marks. We had to reduce costs, which slowed us down, of course, had changes in management and advisory board, etc.
On the plus side, we released a great SwyxIt update, iPhone support and continued working on SwyxWare v7.0. If everything goes well we will install SwyxWare v7.0 on our production SwyxServer end of next week. It’s planned to have a beta version available roughly at the same time via the Swyx Partnernet forum.
Compared with our original plans from last year, SwyxWare v7.0 got... Read More » |
By mirjam.baumberger on 18/09/2009 1:06 a.m.
Dear Swyx Users
Sharing of workstations, phones, desks & seat by more than one staff is called hot desking and it gets more and more popular.
This type of arrangement enables employers to make better use of available resources. It is very common along call centres but also well suited to companies who have staff who are frequently out of the office, for example sales people who are mostly on the road, so that space within the office does not have to be allocated for them permanently.
How does Swyx support hot desking? SwyxWare enables staff to hot-desk, meaning allows... Read More » |
By mirjam.baumberger on 11/09/2009 12:11 a.m.
Dear Swyx Users
Did you know that SwyxWare allows you to assign different project codes to each individual call? This data can then be evaluated later via the Swyx Call Detail Records.
To associate a call to a project, you must enter the assigned project code before making the call.
This is how you assign a call to a project
1. Enter `*' and then the project code, sample below 4588.
2. End the entry of the project code with `#'.
3. Then dial the destination number as usual, sample below 0800435427.... Read More » |
By mirjam.baumberger on 3/09/2009 11:55 p.m.
Dear Swyx Users
Did you know that there is a “Change Log” available which provides administrators an overview of any PBX modification at a glance?
The administrators stay in control of any changes that have happened to the phone system. In SwyxWare Administration one has an overview of all modification that happen on the system. This means that it is always possible to track which administrator made which changes. 1. To view the “Change Log” open SwyxWare Administration and go to menu View/Advanced
... Read More » |
By mirjam.baumberger on 28/08/2009 7:00 a.m.
Dear Swyx Users
With SwyxWare you can join internal and external subscribers to an ad-hoc conference with one simple mouse click. Let’s assume I am in a call on Line 1 with Tom . . .
 ... Read More » |
By mirjam.baumberger on 21/08/2009 2:52 a.m.
Dear Swyx Users
SwyxWare records all conversations as wav files to your local hard-drive. Accessing these files is just two mouse click away :- )
All recorded conversations are shown in the recorded conversations list. This list contains all recorded calls as well as additional information such as date and time of the call, the phone numbers involved, the extension used and it also signals whether it was an outgoing call (green arrow) or an incoming call (red arrow).
 ... Read More » |
By Tom Wellige on Mittwoch, 19. August 2009 19:42
Would you buy this 37-inch flat screen TV for $100 ? Looks somehow strange, doesn't it ? Well, honestly, it is no flat screen. But what is it ? Read More » |
By morten.rokosz on Mon, 17 Aug 2009 10:25:02 GMT
 By chance I stumbled over the website of a certain Mr. Bernd Baringhorst. Want to know more about the man behind the graphical profile of Swyx Solutions? Then visit his home page Bernd Baringhorst.
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By mirjam.baumberger on 14/08/2009 1:16 a.m.
Dear Swyx Users
To route calls based on days of the week or time of the day is very straight forward with SwyxWare. As en example, with the graphical script editor one can add the block “Check Time” and continue with the script depending on the result.
 ... Read More » |
By morten.rokosz on Fri, 07 Aug 2009 12:51:01 GMT
…and made a Swyxware video presentation. Use it at your own risk…
... Read More » |
By morten.rokosz on Fri, 07 Aug 2009 05:48:14 GMT
Today is a special day. Well not the day in itself, but the date; 07.08.09. It will not happen again for a hundred years, so spend the day wisely…
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By mirjam.baumberger on 7/08/2009 1:05 a.m.
Dear Swyx Users
How can Computer Telephony Integration save you time in your daily job? Think of the amount of time you spend looking up your contacts in Outlook and then dialing their number from your phone. Wouldn’t it be much easier if you could look up your contacts and then simply click a button on your PC to dial the number?
Swyx makes it easy for you. Out of the box, Swyx supports “Click to Dial” from MS Outlook. Simply click on the phone dialer Icon in your Outlook toolbar and of you go ……..
 ... Read More » |
By MarkRussell on 06/08/2009 10:37
Ok not all together a swyx topic, but as the Swyx Iphone client (lets face it, its not a client its a web page) is quite sexy this is sort of related. Read More » |
By MarkRussell on 04/08/2009 20:10
Help with getting a wireshark trace from 2 sip phones / swyx phones etc. Read More » |
By morten.rokosz on Mon, 03 Aug 2009 15:47:45 GMT
Just sharing my first experience of preparing lobster. Enjoy.
... Read More » |
By morten.rokosz on Fri, 31 Jul 2009 12:05:46 GMT
I just got the time too watch the complete Google I/O Wave presentation. I must say I am looking forward to this. A lot of the feature they are showing, is exactly the features I have missed.
... Read More » |
By mirjam.baumberger on 31/07/2009 2:40 a.m.
Dear Swyx Users
Saving call costs with SwyxWare' s flexible least cost routing is one other big advantage.
Swyx offers you all the flexibility to choose the Telco provider of your choice that suites your business needs best. And not only that, with Swyx you can have multiple trunk-lines of different carriers at the same time. With Swyx' smart least cost routing, one can save even more $.
 ... Read More » |
By morten.rokosz on Tue, 28 Jul 2009 21:43:20 GMT
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By Martin on 17.07.2009 16:59
No funny things this time, but something for everybody who knows C++. Somebody (not me) changed this line
if (str.find(‘x’)==0)
to
if (str.find(‘x’)>=0)
This is not made up, but a real code change, a little bit simplified. The intention is to find ‘x' everywhere in the string, not only at the first position. str is a std::string. Why does this change not work as expected?
... Read More » |
By mirjam.baumberger on 16/07/2009 11:54 p.m.
Dear Swyx Users
SwyxWare offers freedom of choice when it comes to devices. Depending on functionality needed, one can connect a low cost USB device, a simple SIP phone or a high end conferencing unit to the system. A diverse range of devices is supported. Today we can add one more to the list. Jabra launches its new BT530 bluetooth headset which support dual mode.
 ... Read More » |
By mirjam.baumberger on 10/07/2009 12:00 a.m.
 Dear Swyx Users
 Many business professionals today received their e-mail also on their smart phones and consequently this includes Swyx Voicemail messages.... Read More » |
By mirjam.baumberger on 2/07/2009 11:00 p.m.
Dear Swyx Users
Did you know that with a single mouse click one can open an application or website directly from SwyxIt!?
Shortcuts are used to create links to frequently used programs and web pages. This allows you to call an online phone book or open a word document with just one click.
On the “Standard Skin”, only the Swyx logo is defined as a shortcut button. But one can easy can configure additional shortcut buttons with the Skin Editor. In the sample below you can see the Yellow-Page logo and three additional buttons on the top right corner.
 ... Read More » |
By morten.rokosz on Wed, 01 Jul 2009 08:37:27 GMT
Maybe construction is not one of the skills your friends associate you with. But I am pretty sure you could have done better than this! Read More » |
By mirjam.baumberger on 26/06/2009 8:57 a.m.
Dear Swyx Users
Did you know that with a couple of mouse clicks one can add a companies logo to the SwyxIt! soft phone?
One characteristic of SwyxIt! is the fact that you can design the user interface to completely meet your requirements. This type of freely-configurable “interface” is called a Skin. Below you find a 6 step guide on how to add your company logo on to SwyxIt!
 ... Read More » |
By Tom Wellige on Montag, 22. Juni 2009 12:52
This year's Swyx Forum staff meeting (SFSM) took place in Oslo last week. These are the brief meeting minutes of day 2. Read More » |
By Tom Wellige on Montag, 22. Juni 2009 12:51
This year's Swyx Forum staff meeting (SFSM) took place in Oslo last week. These are the brief meeting minutes of day 1. Read More » |
By mirjam.baumberger on 19/06/2009 9:28 a.m.
 D
Dear Swyx Users
Did you know that you can leave a callback request if an internal extension is busy or is not picking up the phone?
Assumption: You are calling another internal user but the called party is on the phone or is available but does not pick up the call.
This is how you make a callback request:
Click on the "Callback" button on your SwyxIt!.
 ... Read More » |
By morten.rokosz on Tue, 16 Jun 2009 10:14:05 GMT
I have written about the startup of our company, UCIT. Finally every piece of the puzzle is in place. Read More » |
By morten.rokosz on Fri, 12 Jun 2009 08:45:38 GMT
Since I am so ego-centric, I always test new search engines by doing a search on my own name. Bing was no exception, but I may say I got myself a surprise when I checked out the image search. Read More » |
By mirjam.baumberger on 12/06/2009 3:17 a.m.
Dear Swyx Users
Let’s assume you are on a two day training course and therefore very hard to reach via phone or e-mail. Nevertheless SwyxWare can help you to stay in touch with your office.
Similar to Outlooks Out-of-Office assistance, Swyx will handle any calls to your extension as you desire. For example, the caller can leave you a Voicemail, or the call can also be answered by a co-worker. But did you know that Swyx can also inform you via TXT message that caller “XY” is requesting a call back?
 ... Read More » |
By morten.rokosz on Wed, 10 Jun 2009 08:41:30 GMT
 This is my latest project.
Read More » |
By Martin on 31.05.2009 10:45
If you’re a regular SwyxIt! user, you probably know F11, the global hotkey to dial a number from any application. Select a number, press F11 and SwyxIt! will dial it. This works very well with applications where you have the number in textual form such as Word, Excel, Outlook, Notepad, etc. But what if the phone number you want to dial is not available as text, e.g. in a scanned document or a fax you received with SwyxFax.
Wouldn’t it be great to be able to dial numbers in arbitrary images? That’s much easier than I thought. Office 2007 has a component called “Microsoft Office Document Imaging”, which includes an optical character recognition (OCR) module with a documented API. I’ve written a small prototype to demonstrate dialing from images.
You need:
SwyxIt! v6.25 (I do not use any specific SwyxIt! v6.25 function, but that’s the version installed on my system) Microsoft Office 2007 (I’m not sure if all editions have the OCR functionality. Furthermore, it’s an optional... Read More » |
By Martin on 30.05.2009 13:44
On Thursday I visited a jazz club in Iserlohn, which is about a half-hour drive from here. Swedish jazz band Oddjob had a gig there that evening. I stumbled over their fourth album last year on the website of my favorite jazz label. I think the most interesting things happening in European jazz are coming from Scandinavia. And Oddjob is a prime example. Read More » |
By mirjam.baumberger on 29/05/2009 3:54 a.m.
Dear Swyx Users
All of us working daily on computers are familiar with the drag & drop technique, as its is a fast way to perform tasks. But did you know that SwyxIt! support this great function as well? Forwarding an incoming call via Drag & Drop is very easy and also very fast! If you receive an incoming call and you wish to forward the caller on to a destination configured on your SwyxIt! you can simply do so, by dragging the ringing line on to the according speed dial. This will active a blind call transfer. In the sample below, Felix phone starts ringing . . . . . . , he receives... Read More » |
By Tom Wellige on Dienstag, 26. Mai 2009 15:05
Last week Swyx Forum silently celebrated it's second birthday. Even I wasn't invited to the party on the server ;-) Read More » |
By mirjam.baumberger on 22/05/2009 2:00 a.m.
Dear Swyx Users
It happens to all of us! Instead of talking to "John" directly, we have to navigate ourselves through a company’s IVR options.
Let's say that you have an account with HP Support Line. Every time you call them and you have to listen to the welcome message, enter “1” for business service”, then enter “3” for “on account” and finally authenticate yourself with your customer ID, before you can talk to a customer rep.
With SwyxIt! you can automate the entering of the additional digits, via adding Post Dial Digits on to... Read More » |
By morten.rokosz on Thu, 21 May 2009 08:01:25 GMT
One of my favourite games for the Amiga was Ports of Call. I also bought it for the PC a couple of years ago. It is a trading simulator, where you transport goods from one port in the world to another.  So when I read about a project that is using Goolgle Earth to make a ship simulator, I tested it right away.
The ‘game’ is developed by Dinther Product Design. Try it here: Ships
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By mirjam.baumberger on 14/05/2009 11:00 p.m.
Dear Swyx Users
Did you know that you can configure ringtones depending on the number of the caller? And that you can also select different ringtones depending on the department or extension called ?
This is how you define different ringing sounds within your SwyxIt! soft phone client:
Go to the menu bar and click on “Settings | User Settings…”.
Select the “Ringing” tab.
... Read More » |
By morten.rokosz on Tue, 12 May 2009 18:41:12 GMT
 Tomorrow Jean-Michel Jarre will be back in Oslo as part of the World Tour. So now you know where to find me tomorrow…
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By Martin on 12.05.2009 17:18
Most commercials are either boring or annoying or both. But this one is cool: Read More » |
By mirjam.baumberger on 8/05/2009 12:39 a.m.
Dear Swyx Users
If you try to call company X and they return an engaged signal but you have to talk to company X ASAP, you can make use of Swyx Automatic Redial function! This feature redials a busy number till it gets through. The user is free to concentrate on his work while the system is trying a busy number. This is how you activate “Automatic Redial” on your SwyxIt! soft phone:
Click with the right mouse button on the Redial button. The shortcut menu will appear. ... Read More » |
By morten.rokosz on Fri, 01 May 2009 08:54:14 GMT
Swyx has been around for ten years. We just started our business, with strong focus on Swyx products and we are sure we will be successful delivering services based on the Swyx product range. The first step is now completed, we have an officelocation and the necessary IT systems up and running. The CRM, accounting and logistic system is a web-based solution from 24SevenOffice. Email and simple office applications are handled with Google Apps for Domains.
Our office is located in Østensjøveien 36, just 8 minutes from Oslo center with the Metro or car. We are renting two offices from another company. They rent the complete floor and rent some of the offices to us and another company.
We are very satisfied to get such a nice office location, for a quite reasonable price I think. Enjoy the photos of the office below.
 ... Read More » |
By Tom Wellige on Donnerstag, 30. April 2009 13:17
About a year after founding Swyx it was time to represent SwyxWare the first time to the public at CeBIT 2000. For this event Swyx Marketing produced a small video showing the advantages of CTI. Enjoy  Read More » |
By Martin on 29.04.2009 16:12
Today, 10 years ago a few people started a new company based in Dortmund, Germany. It’s goal: Realize a pure software-based Voice over IP PBX running on Windows Server. We called the company: 
Astonishing that it’s already ten years. And it’s still a lot of fun :-) Update: I found a photo from that time. That’s Swyx in 1999: 
I’m not sure of the exact date of the photo. It’s sometime in 1999.
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By morten.rokosz on Tue, 28 Apr 2009 10:48:00 GMT
We decided to start our own company! I am no longer an YIT employee. Read More » |
By morten.rokosz on Tue, 28 Apr 2009 07:23:28 GMT
 Check out this ‘game’ from Microsoft. Don’t limit yourself to be a geek in real life, step into your virtual parallel universe.
Designed to look like any C64 game, it’s fun (and yes, of course it is some kind of advertising) Click the picture to play (requires Silverlight)
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By morten.rokosz on Wed, 22 Apr 2009 22:33:02 GMT
Are you into the business of sharing your screen. Here are two free tools to help you do just that. Read More » |
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By Tom Wellige on Montag, 20. April 2009 09:03
If this has been produced 25 years ago, the world would defiantly be a different one today ! Just imagine that...
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By Martin on 18.04.2009 22:21
That’s incredible: http://vimeo.com/keithloutit Look closely. It’s no stop-motion animation, even if it looks like it.
Bathtub II from Keith Loutit on Vimeo.
... Read More » |
By Tom Wellige on Freitag, 3. April 2009 08:50
It's been 400 years since Galileo Galilei pointed for the first time in history the newly invented telescope (a set of lenses) into the skies instead of using it for military purpose (for which it was invented for). He quickly discovered that the sky is much larger than expected and things up there do not match with current believes about how the world is functioning. The "knowledge" back then was highly influenced by the church(es) i.e. religions.
He first discovered that the moon is not flat but instead found craters and mountains to be plastic (3D) objects.
When pointing his telescope to the Jupiter the first time he figured three new stars close by the planet. The next night he was quite surprised that these "stars" had moved and also a fourth "star" appeared additionally. He concluded that these were no stars but instead moons orbiting around... Read More » |
By Martin on 28.03.2009 10:28
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By morten.rokosz on Tue, 24 Mar 2009 14:03:14 GMT
The use of the WEB just took yet another step in the right direction; Games as a Service.
... Read More » |
By Martin on 17.03.2009 08:40
Last week we released an internal beta of the upcoming SwyxIt! version. At the moment it looks like we’re right on schedule for the official release. I won’t post a picture, yet. The skin is not the final one and I do not want to risk disgruntling our marketing department :-) When it’s released you’ll get a SwyxIt! installation package to be deployed to client systems and a set of skins you have to upload into the SwyxWare database on the server. The new set of skins won’t work with SwyxIt! v6.20 or older. There won’t be a new SwyxServer or SwyxWare Administration version. An existing v6.20 will be sufficient. My impression is that while the new client version still lacks some useful items it’s better than any SwyxIt! we ever released before. There will probably a lot of users who discover “new” features we already have for years, but which were not easily recognizable.
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By Martin on 08.03.2009 20:21
I’m pretty sure this ingenious invention will be a huge commercial success:
I probably would buy some if a software development kit would be available for it :-)
... Read More » |
By mirjam.baumberger on 6/03/2009 1:11 a.m.
Dear Swyx Users
SwyxIt! is our powerful soft phone and most of you are familiar with this application.
But do you know that you can control your soft phone also with your keyboard?
As an example, one can configure a hotkey to "bring SwyxIt! to foreground" and another hotkey to "minimize the application". But there are many more functions available to control your conversation with your finger tip. Hold, Mute or even Hook OFF can be configured as a hotkey. And there a 40 + features available!
These settings can be altered in the SwyxIt! menu “Setting/User... Read More » |
By morten.rokosz on Mon, 02 Mar 2009 22:46:57 GMT
BATAVIA, IL—In October, Fermilab scientists joined a growing number of physicists around the world in warning that the Very Large Earth Collider—a $117 billion electromagnetic particle accelerator built to study astronomical phenomena by colliding Earth into various heavenly bodies—could potentially destroy Earth when it sends the planet careening headlong into Mars, Jupiter, or even the sun. Read the rest here: The Onion
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By Martin on 27.02.2009 20:50
Here’s my contribution to the funny friday blog posts Read More » |