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| P250 Handset not working with 2011 R2 on Win 7 x64 (Germany) |
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Hello everybody,
today we did the update on every client mashine to SwyxIt 2011 R2. All Systems are Win 7 x86 und x64, all Pro or Enterprise, all german. On one PC (Win 7 x64, Pro), the P250 does not work with SwyxIt 2011 R2, I have tried the english and german version. The strange thing is, that the Handset works on the same PC with SwyxIt 2011 und it is shown in the audio control panel. Even using it for standard sound output (Windows sounds, Internetradio etc.) works. There is no reaction of SwyxIt 2011 R2 on hook up or disconnecting the P250 during running SwyxIt. Also it is not listed in the SwyxIt 2011 R2s "audio-modes" (the new option, you know), there is no audio output from SwyxIt 2011 R2 to the P250 at all.
Hopefully someone can help me with this problem.
Kind regards
Timo Gerlach
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| Re: P250 Handset not working with 2011 R2 on Win 7 x64 (Germany) |
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Hi,
first I would clean up the USB device drivers on the computer. Disconnect the P250 and use a tool like "UsbDeviceClear.exe" (available from Swyx Support) or USBDeview (www.nirsoft.net/utils/usb_devices_view.html) to remove all unused/disconnected USB devices. Then start SwyxIt! again and reconnect your P250.
To track down the problem you should enable the SwyxIt! Tracing (REG file from SwyxIt! Program folder). When SwyxIt! starts or a P250 is plugged in, problems with the device will be logged in the trace file (SwyxIt!-xxxx-xxxx.log in temp folder).
Marcus
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| Re: P250 Handset not working with 2011 R2 on Win 7 x64 (Germany) |
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Hi Marcus,
sadly your advice did not work. Today I had the exact same problem on a completely fresh installed System (Win7 Pro, x64, SP1, german). There was never another P250 attached or even an old SwyxIt version installed. I've uninstalled 2011 R2 and installed 2011... without a reboot the P250 is fully usable.
Kind regards,
Timo |
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| Re: P250 Handset not working with 2011 R2 on Win 7 x64 (Germany) |
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Hi Timo,
i have the same problem in the same environment.
Did you found a solution?
Kind regards,
Mark |
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Forum PolicyThe discussion forums at Swyx Forum are dedicated to the discussion of Swyx, SwyxWare and related topics. For the benefit of the community and to protect the integrity of swyx-form, please observe the following posting guidelines: - No Advertising. This includes promotion of commercial products and non-commercial products which are not directly related to SwyxWare, it's OEM versions.
- No Flaming or Trolling.
- No Profanity, Racism, or Prejudice.
- Furthermore, make sure your posts comply to our Terms of Use.
- Newest development in German law defines online forums as journalistic content, making the forum owner and all posters to journalists. With this statement the forum owner declares that neither he nor his users are journalists with all legal consequences.
- The German Jugendmedienschutz-Staatsvertrag (JMStV) (Protection of Minors) defines a disclosure of online medias which are not suitable for minors below the age of 18. The Swyx Forum webseite does not provide any such content and underlies therefore not this disclosure. Please see further details including the responsible person for the protection of minors and direct contact data in the Imprint.
- The forums are currently unmoderated, meaning all postings will appear immediately after submission. If this turns out not working due to massive abuse all forums will switch to moderated mode, meaning a posting must be approved after submission my a moderator before appearing.
- You can use any language you like (except for the project forums) but keep in mind that by using english you will reach the largest audience.
- Within the project forums english language is mandatory.
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The default language in the forums is english, but feel free to use your mother tongue. Just keep in mind that by using english you will reach the largest audience.
The default language in the forums is english, but feel free to use your mother tongue. Just keep in mind that by using english you will reach the largest audience. | | | | | | | |
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