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  Forums  Devices  SwyxConnect 17x...  Ausgehende Anrufe über Swyx-Server an Stelle von SIP-Gateway-Trunk
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New Post 10/11/2011 7:08 PM
Resolved
User is offline Daniel Neuhoff (unilab Systemhaus GmbH)
4 posts
10th Level Poster


Ausgehende Anrufe über Swyx-Server an Stelle von SIP-Gateway-Trunk  (Germany)

Hallo zusammen,

zum wiederholten Male stehe ich vor dem Problem, dass an einen SwyxWare Server angemeldete, in per VPN angebundenen Außenstellen befindliche OpenStage-Endgeräte bei ausgehenden Rufen an Stelle des wie in den Call Routen hinterlegten SIP-Gateway-Trunks bzw. der ISDN-Schnittstelle des SwyxConnect leider die ISDN-Trunks des Servers verwenden. Aufgrund der geringen zur Verfügung stehenden Bandbreite der Branch Offices möchte ich dies allerdings tunlichst vermeiden.

Die Trunks sind auf beiden Seiten per Assistent konfiguriert und bei eigenden Anrufen in der Außenstelle wird der Ruf auch korrekt über den Swyx-Server wieder auf den SIP-Trunk gegeben, so jedenfalls die Anzeige in den aktiven Rufen.

Lokal registrierte Endgeräte am SwyxConnect haben dieses Problem ebenfalls nicht, weil Sie direkt via ISDN ins Amt wählen, was auch problemlos klappt.

Eine Anmeldung der OpenStage-Telefone per SIP am SywxConnect ist keine Alternative, da die CTI-Funktionen essentiell sind.

Zur Infrastruktur: SwyxWare 2011 mit QF2 auf Windows Server 2008 R2 mit SP1. SwyxConnect 172x mit Firmware 7.82.0126. Der alte Firmwarestand ist bedingt durch diverse Aussagen, dass 8.00 oder 8.50 immer wieder Probleme verursachen sollen; vielleicht kann das noch jemand der hier anwesenden bestätigen oder dementieren, da ich es bisher nicht selbst verifiziert habe.

Hier noch die meines Erachtens wichtigsten Screenshots aus der Konfiguration:

Danke im Voraus für qualifizierte Antworten und Hinweise zur Fehlerbeseitigung.

Gruß, Daniel

 
New Post 10/12/2011 8:26 AM
User is offline Daniel Neuhoff (unilab Systemhaus GmbH)
4 posts
10th Level Poster


Re: Ausgehende Anrufe über Swyx-Server an Stelle von SIP-Gateway-Trunk  (Germany)
Modified By Daniel Neuhoff (unilab Systemhaus GmbH) on 10/12/2011 8:27:07 AM)

Auch wenn ich den Thread jetzt zum Monolog degradiere, aber ich habe gerade mal den Weiterleitungseintrag für den Standort auf 600 erhöht und siehe da: Es funktioniert. Ich hätte zwar schwören können, dass ich dieses Szenario ebenfalls schon getestet hatte, aber offenbar habe ich mich da getäuscht.

Bis dato ist das Thema also "gelöst".

 
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Forum Policy

The discussion forums at Swyx Forum are dedicated to the discussion of Swyx, SwyxWare and related topics.

For the benefit of the community and to protect the integrity of swyx-form, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial products and non-commercial products which are not directly related to SwyxWare, it's OEM versions.
  2. No Flaming or Trolling.
  3. No Profanity, Racism, or Prejudice.
  4. Furthermore, make sure your posts comply to our Terms of Use.
  5. Newest development in German law defines online forums as journalistic content, making the forum owner and all posters to journalists. With this statement the forum owner declares that neither he nor his users are journalists with all legal consequences.
  6. The German Jugendmedienschutz-Staatsvertrag (JMStV) (Protection of Minors) defines a disclosure of online medias which are not suitable for minors below the age of 18. The Swyx Forum webseite does not provide any such content and underlies therefore not this disclosure. Please see further details including the responsible person for the protection of minors and direct contact data in the Imprint.
  7. The forums are currently unmoderated, meaning all postings will appear immediately after submission. If this turns out not working due to massive abuse all forums will switch to moderated mode, meaning a posting must be approved after submission my a moderator before appearing.
  8. You can use any language you like (except for the project forums) but keep in mind that by using english you will reach the largest audience.
  9. Within the project forums english language is mandatory.

 
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