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| Copy ECR Script to multipleusers (Austria) |
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Hi,
such a simple problem, yet i can't get it done. I create a script for some user. I then open die IpPbx File Explorer, go to the user, highlight the two script files select "copy" and copy it to the desired users. I can then navigate to these users in the file explorer and find the copied script, yet in the user settings in the swyxware administration tool, the script ist not there.
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| Re: Copy ECR Script to multipleusers (Germany) |
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There is no way of copying crm rules (reagrdless if being created using the rule wizard or the graphical script editor) just by copying a few files.
Copying files only work if you copy ALL files from one user to another one (*.vbs, *.rse, *.ase, *.srb). By doing so you will copy the complete set of call routing rules from one user to another. It is NOT possible to select just one.
To copy a rule created by the gse take the according rse file (from the file explorer or export it from within the gse), open the call routing manager for the new user, create a new gse rule, import the rse file.
That's the way to go.
Tom.
Tom Wellige
(Lead Solution Consultant, Swyx)
I learned very early the difference between knowing the name of something and knowing something.
Richard P. Feynman
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| Re: Copy ECR Script to multipleusers (Germany) |
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Not sure if i'm right,
but as i know you can also ubload the rse-files to the global scope, after doing so every user will be able to use this gse-rule. |
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| Re: Copy ECR Script to multipleusers (Germany) |
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| Chris wrote
Not sure if i'm right,
but as i know you can also ubload the rse-files to the global scope, after doing so every user will be able to use this gse-rule.
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No, this is not true.
The only rule that can be treated like this is the special PreProcessing rule. But this is not shown in the call routing manager at all.
So, as I said: download/export the RSE file and then import it into an empty gse rule for another user.
Tom.
Tom Wellige
(Lead Solution Consultant, Swyx)
I learned very early the difference between knowing the name of something and knowing something.
Richard P. Feynman
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Forum PolicyThe discussion forums at Swyx Forum are dedicated to the discussion of Swyx, SwyxWare and related topics. For the benefit of the community and to protect the integrity of swyx-form, please observe the following posting guidelines: - No Advertising. This includes promotion of commercial products and non-commercial products which are not directly related to SwyxWare, it's OEM versions.
- No Flaming or Trolling.
- No Profanity, Racism, or Prejudice.
- Furthermore, make sure your posts comply to our Terms of Use.
- Newest development in German law defines online forums as journalistic content, making the forum owner and all posters to journalists. With this statement the forum owner declares that neither he nor his users are journalists with all legal consequences.
- The German Jugendmedienschutz-Staatsvertrag (JMStV) (Protection of Minors) defines a disclosure of online medias which are not suitable for minors below the age of 18. The Swyx Forum webseite does not provide any such content and underlies therefore not this disclosure. Please see further details including the responsible person for the protection of minors and direct contact data in the Imprint.
- The forums are currently unmoderated, meaning all postings will appear immediately after submission. If this turns out not working due to massive abuse all forums will switch to moderated mode, meaning a posting must be approved after submission my a moderator before appearing.
- You can use any language you like (except for the project forums) but keep in mind that by using english you will reach the largest audience.
- Within the project forums english language is mandatory.
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The default language in the forums is english, but feel free to use your mother tongue. Just keep in mind that by using english you will reach the largest audience.
The default language in the forums is english, but feel free to use your mother tongue. Just keep in mind that by using english you will reach the largest audience. | | | | | | | |
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