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  Forums  Add Ons  TAPI based Apps  Using Swyx TAPI to Pop records on Goldmine Enterprise CRM
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New Post 9/23/2010 3:53 PM
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User is offline 5wyx1t!!
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Using Swyx TAPI to Pop records on Goldmine Enterprise CRM  (United Kingdom)

I have a customer that uses Swyx and have made a decision to invest in Goldmine Enterprise Edition CRM for their business. The customer has a desire to be able to pop records from their CRM database, based on the caller ID of incoming calls.

 

In order to do this, I am guessing that they would need to purchase the TAPI add-on for Goldmine.

 

I presume that installing the complete version of the SwyxIt client at installation time should be all that is required to allow Goldmine to be able to use the incoming caller ID to pop the records.

 

As I do not have any experience of integrating Swyx with a CRM system, and before recommending my customer to purchase the TAPI add-on for Goldmine, I am interested if there are any comments that can be made regarding this, and if anybody has had a positive experience of integrating Swyx with Goldmine.

 
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  9. Within the project forums english language is mandatory.

 

Forum Policy

The discussion forums at Swyx Forum are dedicated to the discussion of Swyx, SwyxWare and related topics.

For the benefit of the community and to protect the integrity of swyx-form, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial products and non-commercial products which are not directly related to SwyxWare, it's OEM versions.
  2. No Flaming or Trolling.
  3. No Profanity, Racism, or Prejudice.
  4. Furthermore, make sure your posts comply to our Terms of Use.
  5. Newest development in German law defines online forums as journalistic content, making the forum owner and all posters to journalists. With this statement the forum owner declares that neither he nor his users are journalists with all legal consequences.
  6. The German Jugendmedienschutz-Staatsvertrag (JMStV) (Protection of Minors) defines a disclosure of online medias which are not suitable for minors below the age of 18. The Swyx Forum webseite does not provide any such content and underlies therefore not this disclosure. Please see further details including the responsible person for the protection of minors and direct contact data in the Imprint.
  7. The forums are currently unmoderated, meaning all postings will appear immediately after submission. If this turns out not working due to massive abuse all forums will switch to moderated mode, meaning a posting must be approved after submission my a moderator before appearing.
  8. You can use any language you like (except for the project forums) but keep in mind that by using english you will reach the largest audience.
  9. Within the project forums english language is mandatory.

 
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The default language in the forums is english, but feel free to use your mother tongue. Just keep in mind that by using english you will reach the largest audience.

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